JT Auto Glass is a family owned business. Our mission is to perform the highest level of ethical and quality auto glass repairs while maximizing customer satisfaction and value; to support and improve our Lake, Mendocino and Sonoma County communities; and to provide a safe and rewarding work environment for all employees.
JT Auto Glass strives to be the preeminent provider of auto glass repair by offering customized repair solutions that deliver maximum value.
Meeting or exceeding our customer’s expectations is our primary goal. This is achieved by providing our services with exceptional customer service while meeting both our customer’s quality and financial repair needs, as well as minimizing the amount of time they are without their vehicle.
JT Auto Glass has been able to maintain an organizational culture that attracts and retains talented professionals who have been empowered at every level to consistently deliver our company's core values.
JT Auto Glass continually works on maintaining our position as a leader in the auto glass repair industry by means of recognition within and outside of our company.
To be a trusted provider of safe, quality auto glass repairs that provide exceptional value to our customers.
Establish lasting relationships with our customers by exceeding their expectations and gaining their trust and repeat business through exceptional service.
Guarantee our customers receive the best possible repair for their money while protecting their safety and the value of their vehicles.
Maximize consumer value while maintaining a safe and stimulating work environment for all employees.
Be an organization that focuses on improving the quality of life of our employees and their families through beneficial and stable long-term careers.
Serve and support our community through sponsorships for local organizations, local youth sports and scholastic club projects and activities.
"I recently had my windshield replaced on an 01 Dodge Ram pickup this week by your company. I wanted to let you know that the service I received from beginning to end was efficient, professional, and extremely convenient. Your service tech called my husband when he was on his way to the job, when he arrived, and when he was completed, this was very reassuring to him. The fact that I had to do very little to get this completed was impressive to say the least. You have a very well organize company and something to be proud of. Again thank you for all your services."
Jamie Johnson 7/18/2014
"JT took on the difficult job of replacing all of the window glass in my old Chevy. He did a great job. All the people at JT Auto Glass were outstanding. Thank you Jim, Jen, & Kat."
Jim Robello 5/26/2014
"Best service I have had anywhere in my entire life!"
Emily Grinnel 2/27/2014
Robert Fischer 8/21/2013
"Went ABOVE and BEYOND doing body work on my husband's rear-ended car. I didn't even know JT Auto Glass could DO that! Always quick and friendly when I bring my car there for a glass chip, too!"
Melissa Nevin Kinsel 1/30/2013
"Thank you for doing our window over the mountain in St. Helena. You really know your stuff. We loved doing business with you! Reasonable quote, fast and friendly service."
Megan Buckley Cutting 6/13/2012
"Jim was prompt, friendly, and did a great job replacing my truck window. I am very satisfied."